PDHA is spot on with service. We've had same day service on multiple occasions over the years. They service our unit annually and yesterday when our fan motor had to be replaced Kerri was here within an hour to see what the problem was with our unit! So professional and friendly. He always explains in a way I understand.
The best technicians, integrity, and service in the Panhandle.
We just had a technician come out and repaired our heater. He was polite and efficient, cost was reasonable. I will continue to use Palo Duro Heating and Air in the future and I will highly recommend them to everyone. I am very pleased with the whole experience.
We moved to Amarillo this past year, and found a wonderful house that had been well maintained. This past week 100+ temperatures took their toll on our 9 year old A/C condenser, causing the the capacitor to give up the ghost, and some damage to the windings in the motor. We survived the night so I called PD Heating & Air (because their name was on the sticker on the unit) at 9:00 this morning, knowing full well that they were probably backed up with similar calls. The woman I spoke with on the phone took my information and confirmed that they were extremely busy, but she would try to get a technician out this afternoon or tomorrow morning at the latest. She informed me that he would call prior to coming to the house. Was I surprised when the phone rang about 11:15 and a young man named David asked if someone would be home and that he was in the neighborhood, probably 10 minutes away. I assured him that we were indeed home, and true to his word he arrived (with mask) in about 8 minutes. David quickly diagnosed the problem, and had a capacitor to get us back up and running. He checked the condenser and noted that the motor may have suffered some damage & would eventually need replacement maybe yet this year or next at most. I had him price it up, and he checked to make sure one was available so I had him replace it while we were here. Since he had the grill off the top to replace the motor, he cleaned the inside base & washed the fins as well (no charge.) David took the time to show me everything I could do to keep the unit running smoothly, as well as explained everything that he was doing during the repair. I have our permanent HVAC service folks now, and highly recommend them to anyone looking for fast, efficient, friendly, punctual, and caring service. ps - David represents your company well...I hope he is being well compensated
Cory was very quick and got the job done well. they showed up about 30 minutes after calling and were in and out, and now it's working again. very pleased
Thank you for going above and beyond to get our air conditioning back up and running! David came out and diagnosed and repaired the problem and although we purchased our Carrier unit from another company 5 years ago, they fixed it under the warranty. We HIGHLY RECOMMEND THIS COMPANY TO EVERYONE!
We were very VERY satisfied with the service and professionalism of the staff. Our new system is amazing. The staff made the entire process seamless and the additional consideration they took for our specific needs was above and beyond our expectations. C.A
The Gentleman that came out was wonderful! Cory answered all my questions, was very pleasant and great to my dogs. Cory went above and beyond customer service expectations (mine are very high). I will always use PD heating and air not just for the excellent work you do but for the great people you send to help me!
Technician David was courteous and knowledgeable. He explained what he was doing so I can understand my AC problem. Thank you. Reasonable price and my AC is running.
They were fast and courteous! I punctured my refrigerant line in the middle of the day which turned off the air conditioning. They had my system back up and running within an hour. Thank you!